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Symbol 1

May 11, 2026 @11:50PM

Some time ago, I suggested to the board that they change the "symbol" on the HOA's Auto Insurance policy to Symbol 1. I was immediately told that this could not be done in an HOA because it would extend coverage to all homeowners. I told the board that this was not true, and in fact was idiotic. The board was incensed that I would tell them that they were wrong. This was a major problem years ago, and it's a problem now. The board just cannot stand being corrected. Back to my story - the board was so angry with me (screaming at me, etc) that they even had Carolyn include their misunderstanding in the HOA newsletter, indicating that "Homeowner Mark Caldwell suggested we change symbol 7 to symbol 1 (giving the HOA much broader coverage) but that symbol 1 cannot be included on an auto policy for homeowner associations. Well, they were wrong then, and they are wrong now. If you look on the HOA's Auto Policy, you will see Symbol 1. In fact, it's been symbol 1 for a few years now.

In addition, for nearly 7 years I have been reminding the board that there is no coverage for rock fall events along 1450 South, The board took the stand that there is coverage (you know, since they are all insurance experts). When David Brinley got involved with the insurance broker, they finally admitted that there is no coverage now, and there has never been coverage.

The reason I even bring this to your attention is that our board has an inherent problem of thinking they are always right, and the homeowners are always wrong. This is probably why month after month there is such dismal attendance at the HOA monthly meetings.

My concern is simply that I do not want all of us to be subjected to a large assessment if there is an uninsured loss - and that could very well happen.

Call For Resignation

May 11, 2026 @11:35PM

Calling For Stephanie Brager and Marcus Faust to resign from the Board immediately. The numerous bad decisions are just too many to count. Let's start by their decision to hold the meeting at 10:00am on a weekday. This makes it impossible for anyone who works to attend the meeting. This is possibly being done on purpose so they do not have to answer direct questions from homeowners. Currently, Stephanie and Marcus, along with the rest of the board, have sent a proposal to the city of St. George to transfer approximately 11 acres of common HOA land to the city in an attempt to transfer liability from rock-fall events to the city. Their elementary method of answering questions about this is out of control. They will not disclose why they are attempting to transfer this land (although it's obvious), and just say that the meetings with the city are "secret" and homeowners do not have the right to know. As homeowners, we all have a financial interest in what the board is doing, yet they act like they are so important in refusing to answer these questions. They continue to "kick the can down the road", and never take care of this issue. In addition, I believe they feel that if they are successful in transferring this land, then all liability problems are solved, which I do not believe they are - problem is, they will not answer any questions regarding this. I really hope there is not an issue since we could all be looking at large assessments due to their inability to take care of this problem correctly.

DEED 11 ACRES TO ST. GEORGE

January 31, 2026 @31:02AM

Why has the board made a formal proposal to the City of St. George to give them 11 acres (basically the cliffs with rock-fall exposure), and I believe hired Pope Engineering BEFORE A VOTE OF THE HOMEOWNERS? Do they know something?? Let's do the morally correct thing - purchase the correct insurance. Our Board knows almost nothing about insurance, and in fact, might be putting themselves at risk for lawsuits from homeowners if they don't take care of this properly. Some board members say the "quote" for insurance is $100,000.00 per year. / 475 Homeowners is $210.53 per year - / 12 months is $17.50 per month for each of us. But let's be honest - they really have no idea how much the quote would be. I thought there would be an improvement over the previous board, but obviously not.

Stone Cliff Financial Condition

October 14, 2025 @14:32PM

Hopefully, everyone has enjoyed the previous assessments, because more are coming. We should never have built the clubhouse - obviously, we're living above our means.

Let's Use Some Logic

September 3, 2025 @3:11AM

Do you want traffic to slow down in Stone Cliff? Get rid of the speed limit signs. This encourages some to see how fast they can go - you can test this by turning off the lights and see if the average speeds are any different.

BETTER YET - Personally, I don't care if there are signs or not, but if you want to control the speed use speed bumps or speed berms. I know there are some prior members of the board who think they are experts in this area, but they aren't. Consider: both COSTCO and the Hospital use speed bumps. Many Cities do as well. This said, I don't want either of these installed, I just wanted to point out the flaw in the HOA logic.

ALSO - Why is there a "Cat Program" in Stone Cliff, and who in their right mind thinks a board member, acting as a fiduciary, should give that program HOA funds? Personally I do not like cats, yet the HOA makes sure that these creatures walk across my property at their leisure. Also, has SC, on some level, become a dumping ground for unwanted cats? Maybe I need to start putting out some treats for them ;-)

Board of Directors - You Need To Understand This

August 1, 2025 @1:07PM

Many of you know that for the past 7 years I have raised concern over the liability our association may face if there should be an uninsured bodily injury loss caused by a rock fall on 1450 South.

I want to direct the following to the members of the Board of Directors:

What happens if for any reason the "underlying" policy denies the claim?

First, you would look to the Excess/Umbrella liability policy for coverage. In this policy there are two parts; part A and Part B. Part A basically covers over the existing underlying policy, however, if the insurance company denied coverage under part A (if coverage for the claim did not exist in the underlying policy), then the insured would have to look to Part B for coverage. In this case, Part B excludes any loss due to earth movement, earthquake, etc.

*Somewhere I heard "It doesn't matter if our other policies deny our claim, we have an umbrella policy that covers everything". I don't recall who said this, but it simply is not true.

Now the Board of Directors has a problem.

If the Board of Directors failed to properly insure a known risk, and if at the time of a loss the carrier denied coverage on all possible policies, (Underlying, Part A Excess and Part B Excess) then the Board of Directors has a problem. Actually, they have approximately 470 problems, since all, or nearly all, homeowners would sue the board for their failure to properly insure this risk, and none of them could say they were not aware - I have been making them aware for years.

So, wait - you may say there's no problem since the Board of Directors has purchased a D&O (Director's and Officer's Policy), and the umbrella would surely cover over the D&O, right?

Wrong.

While the umbrella has a limit of $10,000,000 per occurrence, the umbrella does not include D&O in the Schedule of Underlying Insurance, meaning to say the umbrella does not cover over the D&O policy.

Now what?

Since the known risk and the problem with continual falling rocks existed before the effective date, prior acts date, and even in the event when the D&O provides "Full Prior Acts", a problem may exist with the knowledge each of the Board of Directors had when the application for insurance was completed - was full disclosure indicated on the application? Which brings up another question, was full disclosure indicated on the Underlying Policy and the Umbrella Policy?

At that time, the board of directors would have no choice other than sending each homeowner an assessment for their share of the loss, and if some homeowners are not able to pay their assessment, the assessments for other homeowners may increase.

If the carriers all decline coverage, and assessments are sent to homeowners, each member of the board of directors could very well expect to be sued by 470+ homeowners, and they may very well be personally liable.*

*While I am an insurance broker, I am not an attorney. Board members should consult with their attorney/attorneys regarding their possible personal liability. As I have repeatedly said, the right time to confirm these concerns is before a loss - not when you are notified of a lawsuit.

Insurance "Specialist" - What Does That Term Mean?

May 29, 2025 @29:10PM

Understanding Liability Insurance: HOA Specialist vs. Home Health Care Insurance Agent

When shopping for liability insurance, you may come across agents who advertise themselves as "specialists" in a particular industry—such as Homeowners Associations (HOAs) or Home Health Care services. While specialization can suggest familiarity with industry-specific needs, it’s important to understand what that really means when it comes to the insurance forms and coverages being offered.

In reality, many general liability policies are built around standard forms created by ISO (Insurance Services Office). One of the most common forms used across a wide range of industries is the ISO CG 00 01, also known as the Commercial General Liability (CGL) Occurrence Form. This form provides liability coverage for bodily injury, property damage, and personal and advertising injury—on an occurrence basis.

So whether your insurance agent claims to specialize in HOA insurance or Home Health Care liability, chances are they are both using the exact same CG 00 01 form as the backbone of your coverage.

The main distinction comes when agents working with industries like Home Health Care introduce a different form: the ISO CG 00 02, or the Claims-Made CGL Form. This form provides coverage based on when a claim is made, not when the incident occurred—an important difference that can impact your coverage if not managed properly.

Key Takeaway:

  • CG 00 01 (Occurrence Form): Commonly used across industries, including HOAs and Home Health Care.
  • CG 00 02 (Claims-Made Form): Often added in Home Health Care settings due to the nature of long-tail liabilities.

In short, while an agent's claimed “specialization” may sound impressive, always look at the actual policy forms being used. True specialization should go beyond marketing and reflect a deep understanding of your risk profile, contractual obligations, and long-term coverage needs.

Insurance Policy Items of Concern

May 29, 2025 @29:50PM

The following parts of our liability policy are those that I would ask a Liability Coverage attorney for their opinion:

COMMERCIAL GENERAL LIABILITY

CG 00 01 04 13

COMMERCIAL GENERAL LIABILITY COVERAGE FORM

SECTION I – COVERAGES

COVERAGE A – BODILY INJURY AND PROPERTY

DAMAGE LIABILITY

1. Insuring Agreement

b. This insurance applies to "bodily injury" and

"property damage" only if:

(1) The "bodily injury" or "property damage" is

caused by an "occurrence" that takes place

in the "coverage territory";

HOW WILL THE CARRIER DEFINE “OCCURRENCE”? – SUDDEN AND ACCIDENTAL? I am concerned that since rocks have been falling for years that the insurance company, when a claim is presented, may say the loss, or Occurrence, was not "sudden and accidental", meaning it may not qualify for coverage.

2. Exclusions

This insurance does not apply to:

a. Expected Or Intended Injury

"Bodily injury" or "property damage" expected or

intended from the standpoint of the insured.

This exclusion does not apply to "bodily injury"

resulting from the use of reasonable force to

protect persons or property.

COULD WE HAVE “EXPECTED” A LOSS TO OCCUR SINCE ROCKS HAVE BEEN FALLING FOR SOME TIME? If a claim is submitted to the insurance carrier, could they say that we "expected" a claim would happen, since we know rocks have been falling for some time?

SECTION V – DEFINITIONS

13. "Occurrence" means an accident, including continuous

or repeated exposure to substantially the same

general harmful conditions.

AGAIN - HOW WILL THE CARRIER DEFINE “OCCURRENCE”? – SUDDEN AND ACCIDENTAL? Same as above

SECTION IV – COMMERCIAL GENERAL LIABILITY

CONDITIONS

6. Representations

By accepting this policy, you agree:

a. The statements in the Declarations are accurate

and complete;

b. Those statements are based upon representations

you made to us; and

c. We have issued this policy in reliance upon your

representations.

I DON’T KNOW WHAT STATEMENTS / ANSWERS WERE PROVIDED TO THE CARRIER VIA OUR RENEWAL APPLICATION, BUT THIS IS AN AREA THAT WOULD BE LOOKED AT, SIMPLY BECAUSE WE DEFINITELY HAD KNOWLEDGE, AND IF WE AVOIDED GIVING THE CARRIER CORRECT ANSWERS (IF ASKED IN THE APP) WE COULD HAVE A PROBLEM. I have not seen the renewal application submitted to the insurance company, however, I would be sure to look at any and all statements we made to be sure we did not "Omit" or "Misrepresent" and facts about the risk.

Let's get a written opinion from the insurance carrier and/or a Comprehensive General Liability Insurance Attorney. This would let us know if we need to take any action, or if the coverage we now have is sufficient.

ChatGPT Answers Loss Assessment & Umbrella Rock Fall Questions

May 29, 2025 @29:04PM

  • If the injury was caused by a rock falling from common property, and the HOA’s insurance denies the claim (for example, due to an exclusion or policy limit), unit owners may be assessed to cover the costs (damages, legal defense, settlements).


Summary:

CoverageMay Apply?Conditions
Loss Assessment✅ PossiblyOnly if the injury is due to a covered peril and you’re assessed.
Personal Umbrella
 Unlikely
Unless you're personally named in the suit and legally liable.

  1. Review your HO-6 (homeowners) policy, especially the Loss Assessment endorsement.
  2. Check with your insurance agent to confirm whether the bodily injury qualifies as a covered peril under your policy.
  3. Ask your umbrella carrier if you have coverage in case of being assessed due to a liability loss by your HOA.
  4. Talk to a lawyer if you're facing actual legal liability or a significant assessment.

Rock Fall / Bodily Injury on 1450 South

January 14, 2025 @14:35PM

Now that there has been a few changes on the board, maybe it's time to re-visit this issue.

If someone gets hurt / killed or if property is damaged from rocks falling from the cliffs along 1450 South, will the HOA's General Liability policy respond with defense and liability coverage?

I have presented this question to the board on numerous occasions, and honestly I don't think they even understand my concern. When I hear, "our agent said it's covered", or "the city said we're not liable", or when our attorney says, "we wouldn't be liable", I get nervous - very nervous. No one knows who would be liable until the conclusion of a trial.

Please note: I have never said our policy would not respond. I have said I'm not sure it would. Why? Because the policy is "silent" on this issue. It is not specifically highlighted in the insuring agreement, nor is it listed in the exclusions. This said, there are, in my opinion, a couple troubling parts of the policy that might limit, or exclude coverage.

What would a professional risk manager do at this point?

1. The best thing to do NOW is get confirmation from the insurance company, not the agent, in writing that they would respond to a claim - not just defense, but liability (damages for bodily injury & property damage).

2. Obtain written confirmation from our attorney stating his opinion regarding our liability. At the same time, get a certificate of insurance from him, naming our association as additional insured, of his Errors & Omissions insurance - (this includes name of insurance company and limits of liability).

3. Get written confirmation from the City of St. George stating their liability, and stating if they would defend us in the event of a claim.

It's that simple. Without it, we simply do not know if there is coverage or not. Collecting people's verbal opinions is meaningless.

I know that some board members (some current, some past), felt that they knew more about insurance that I do. Some felt attacked when I asked the question, and it was obvious to me that they felt that they had to know more, and accepting help was somehow admitting defeat. You all have seen these type of people, but it's just too important to not get this right - before a claim.

Some also believe their "loss assessment" coverage included in their Homeowner's policy would protect them. This is not the case - don't rely on false statements. If a claim were to happen, and the association's policy did not respond, the claim does not just "go away". There is a good chance that we, as homeowners, would still be responsible for the claim via an assessment. Personally, I would like to avoid this possibility.

You cannot rely on your Loss Assessment Coverage on your Homeowner's policy to pay for Assessment claims due to the HOA not purchasing the correct coverage for this exposure.

There are many variables, but likely the coverage that would be required is earthquake, earth movement, or landslide.

IF YOU DON'T HAVE THIS COVERAGE ON YOUR HOMEOWNER'S POLICY, LOSS ASSESSMENT COVERAGE WILL LIKELY NOT RESPOND TO A CLAIM.

I have been in HOA meetings when board member(s) told homeowners that if the HOA's policy did not respond to a rock fall claim that the HOA would assess all homeowners their share, and "not to worry" because "your homeowner's policy will pay the assessment". This is not true. This might be a good time to have this discussion with your agent.